Assistant Site Manager

1w1 week ago

Dexterra Group

Dallas, US · Full-time · $90,000 – $120,000

About this role

The Assistant Site Manager holds full site responsibility for a world-class Dexterra workforce accommodations facility launching at 500 rooms and scaling to over 4,000. This senior leader provides strategic direction across facilities maintenance, dining and food services, cleaning and housekeeping, and laundry services. The role demands experience managing large, complex hospitality environments with a focus on safety and guest experience.

Daily operations involve providing overall leadership and accountability for site performance while ensuring maximum client and guest satisfaction through high-quality hospitality services. Uphold Dexterra standards for food quality, service consistency, cleanliness, and Health & Safety programs. Deliver financial oversight including revenue forecasting, budget development, and cost control.

Build, lead, and inspire a high-performing, service-driven team through hiring initiatives, onboarding, and performance management in collaboration with Human Resources. Develop staffing plans and schedules aligned with client forecasts and operational demand. Provide clear direction and delegation across all departments for smooth operations.

Act as the primary point of accountability for client relationships and operational outcomes in a fast-growth, high-complexity environment. Ensure profitability through strict adherence to approved budgets. Thrive in scaling operations while maintaining operational excellence and client satisfaction.

Requirements

3+ years of progressive hospitality or accommodations management experience, ideally in large-scale hotels, resorts, workforce accommodations, or comparable environments
Held operational leadership roles with accountability for multiple service streams
Post-secondary education in business, hospitality, or a related discipline
Strong financial acumen, including budgeting, forecasting, and revenue analysis
Highly proficient with Microsoft Office and experienced with hospitality or facilities management systems
High degree of ownership, empathy, customer service, and responsiveness to guest and client needs
Comfortable operating in fast-growth, high-complexity environments and leading teams through scale-up

Responsibilities

Provide overall leadership and accountability for daily site operations and long-term performance
Ensure maximum client and guest satisfaction through consistent, high-quality hospitality services
Uphold and enforce Dexterra standards related to food quality, service consistency, cleanliness, and Health & Safety programs
Lead and support hiring initiatives, onboarding, and performance management in collaboration with Human Resources
Deliver financial oversight, including revenue forecasting, budget development, and cost control
Develop and manage staffing plans and schedules aligned with client forecasts and operational demand
Ensure profitability and financial discipline through strict adherence to approved budgets
Act as the primary point of accountability for the client relationship and operational outcomes